CounselorDirect CounselorDirect®, a product of HOTB, is designed for HFAs (Home Finance Agencies) and government agencies in financial sectors. CounselorDirect powered technology offers a best practice infrastructure and secure online portals that provide tools such as user intake, data analytics, financial services, and system generated reporting for the U.S. Treasury.

CounselorDirect plays an instrumental role in the direction and deployment of several federally funded and managed programs. Our core competency is understanding and defining workflow to ensure the efficient deployment of these programs, while building and powering the technology to support the programs. Based on CounselorDirect's current client list, more than $4.0 billion in federal assistance will be appropriated through the CounselorDirect platform.

HOTB has been successful in meeting a market need that has been shaped by a changing economy and client demands. For example, The U.S Treasury announced the HFA Hardest Hit Fund program in early 2010, giving HFAs a very short time frame to formulate a program and proposed platform. HOTB was able to quickly respond to the market demand and develop CounselorDirect to meet the needs of its clients. As a result, the CounselorDirect product has nearly a 58% market share among Hardest Hit Fund states and continues to support it clients, as well as the industry as a whole. CounselorDirect is the leading software program for the states' Hardest Hit Fund programs.

Freddie Mac Best Practices Case Study